Privacy Policy

Effective date: September 26, 2026

Introduction

ElysianPod ("ElysianPod," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit elysianpod.com or www.elysianpod.com (the "Site"), contact us, request information or a consultation, or use our services and related checkout features.

By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Site or submit information through it.

Information We Collect

The information we collect depends on how you interact with ElysianPod. We may collect the following categories of information:

Information you provide to us

• Contact and consultation information: Your name, email address, phone number, company or organization name, and the content of your message when you submit a contact, consultation, interest, or other form.
• Interest and preference information: Whether you are interested in a pod for a business or a home, along with other information you choose to provide about your goals, location, timing, or preferred way for us to contact you.
• Email and phone communications: Information contained in emails, calls, texts, or other communications with ElysianPod, including call or message details that you provide. We may keep a record of communications for customer service and business purposes.
• Order and deposit information: If we offer and you use a Shopify checkout for a $250 deposit, we may receive information about the transaction, such as your name, email address, billing or shipping details, the amount paid, order or transaction identifiers, and deposit status. Payment card details are generally handled directly by the payment processor and are not stored by ElysianPod.
• Information you choose to submit: Any other information you voluntarily provide, including information submitted through a form, email, or other Site feature. Please avoid sending sensitive health or financial information through a form unless we specifically request it through an appropriate process.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect information about your device and activity, such as your IP address, browser type, operating system, device identifiers, approximate location derived from your IP address, referring pages, pages viewed, links clicked, dates and times of visits, and information about how you use the Site. We use cookies and similar technologies for these purposes, as described below.

Information from other sources

We may receive information from service providers that help us operate the Site, forms, communications, analytics, advertising, or payment and checkout features. We may also receive information when you interact with our advertisements or social-media pages. We will handle that information as described in this Policy.

How We Use Information

We may use information for the following purposes:

• To operate, maintain, secure, and improve the Site and our business.
• To respond to questions, requests, and consultation inquiries.
• To communicate with you about ElysianPod, our products, appointments, services, offers, and updates you may find relevant.
• To understand whether you are interested in a business or home purchase and help provide appropriate information.
• To process and administer a deposit, order, refund, or other transaction when those features are available.
• To provide customer support and keep business records.
• To personalize content and measure the performance of the Site and our marketing.
• To detect, investigate, and prevent fraud, security incidents, misuse, and other harmful or unlawful activity.
• To comply with applicable law, legal process, or regulatory requirements, and to establish, exercise, or defend legal claims.
• For other purposes disclosed when you provide information or with your consent where required.

Cookies and Analytics

The Site may use cookies, pixels, tags, local storage, and similar technologies. These technologies may remember preferences, help pages function, understand Site traffic, and measure or improve advertising.

Some cookies are necessary for basic Site operation, security, or checkout. Other cookies may support analytics, personalization, or advertising. Depending on your browser, device, or available consent controls, you may be able to block or delete cookies through your browser settings. Blocking cookies may affect Site functionality.

We may use analytics services to understand visits and usage trends, such as which pages are viewed and how visitors found the Site. These services may collect information through cookies or similar technologies and may process information according to their own privacy policies. Where available, you can use the Site's cookie controls or the provider's available opt-out tools to manage certain analytics or advertising technologies.

Third-Party Services

We use, or may use, third-party providers to support our business. These providers may process information on our behalf or collect information under their own privacy policies. Depending on the Site's configuration, these providers may include:

• Webflow, which hosts or supports the Site;
• Shopify and payment providers, which support a deposit or other checkout if offered;
• Email, form, customer-management, scheduling, and communications providers, which help us receive and respond to inquiries;
• Analytics providers, which help us understand Site use; and
• Advertising and social-media providers, including Meta or Google, if their pixels, tags, conversion tools, or other advertising technologies are installed.

Third-party services may use cookies or similar technologies and may collect information directly from your browser or device. Their handling of information is governed by their own terms and privacy policies. We encourage you to review those policies. We do not control the privacy practices of independent third parties.

Payments

If you place a $250 deposit or make another payment through a checkout offered on the Site, the transaction may be processed by Shopify and/or a connected payment processor. We receive limited transaction and order information needed to administer the transaction, but payment card numbers and related authentication details are handled by the payment processor rather than stored by ElysianPod. The processor's privacy policy and terms apply to its processing of payment information. Please do not send card numbers by email or through a general contact form.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal, tax, accounting, or regulatory obligations, and protect our rights. Retention periods vary by the type of information and why we collected it. When information is no longer needed, we may delete it, de-identify it, or securely dispose of it, subject to applicable legal or operational requirements.

Sharing

We may share information with:

• Service providers that host, operate, secure, analyze, advertise, or support the Site and our business;
• Payment processors and other providers needed to complete a transaction you request;
• Professional advisers, such as legal, accounting, insurance, or technology advisers, when reasonably necessary;
• Government authorities, courts, law-enforcement agencies, or other parties when required by law, legal process, or a good-faith need to protect rights, safety, or security; and
• A successor or related entity in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We may also share information with your direction or consent, or in aggregated or de-identified form that is not reasonably capable of being used to identify you.

We do not sell your personal information. We do not share personal information with third parties for their own direct-mail marketing. Some advertising or analytics technologies may be treated as a form of "sharing" or "sale" under certain state privacy laws even when no money changes hands. If applicable law gives you a right to opt out of targeted advertising or similar processing, you may contact us using the information below and use any available Site privacy or cookie controls.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or disclosure. No website, transmission, or storage system is completely secure, and we cannot guarantee absolute security. Please use care when submitting information online, and contact us promptly if you believe your interaction with us may be unauthorized or compromised.

Your Choices/Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Access or know the personal information we hold about you;
• Correct inaccurate information;
• Delete personal information, subject to legal and other permitted exceptions;
• Opt out of marketing communications by using the unsubscribe link in an email or contacting us; and
• Opt out of certain targeted advertising or similar processing, where applicable.

To make a request, email info@elysianpod.com with the subject line "Privacy Request" and describe what you are requesting. We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right. If we cannot fulfill a request, we will explain why when permitted by law. You may also manage cookies through your browser and any privacy controls made available on the Site.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us at info@elysianpod.com. We will take reasonable steps to delete it as required by law. If a higher age threshold applies to a particular type of information or under applicable law, we will follow that requirement.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, the Site, technology, or legal requirements. When we do, we will post the updated Policy on this page and change the effective date above. Your continued use of the Site after an update means the updated Policy applies to your use of the Site, to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you want to submit a privacy request, contact us at:

ElysianPod
Email:info@elysianpod.com
Website:elysianpod.com / www.elysianpod.com